Terms & Conditions

1. Who we are

Antique Allure Club (antiqueallureclub.com) is operated by Dmytro Tabachnyi – GWS, a sole proprietorship registered in the Polish Central Register of Business Activity (CEIDG):

• NIP 7011179414 · REGON 527190930
• Antique Allure, Kobierzycka 10, 52-315 Wrocław, Poland
• info@antiqueallureclub.com · +48 733 228 254

In these terms, “we” and “us” mean the seller above; “you” means the buyer.

2. These terms

These terms apply to every purchase made on antiqueallureclub.com. Together with our Shipping and Returns pages, they form the contract between you and us. The contract is concluded in English. Your order is governed by the version of these terms in force when you placed it.

Nothing in these terms limits the rights you have as a consumer under the law of Poland or of the country where you live. If you are a sole trader buying for a purpose not directly related to your professional activity, you have the same rights as a consumer regarding withdrawal, complaints and unfair terms.

3. Our pieces

Every piece we sell is vintage or pre-owned and one of a kind. Many are 10–40 or more years old.

• Condition. Each listing describes the condition of the piece and shows it in our own photos. Normal signs of age and previous use, such as light scratches, small marks, natural fabric or leather aging, minor fading, light oxidation on hardware, minor lens scratches on sunglasses, a slight loss of shape or a vintage smell, are part of a piece’s character when they are described or visible in the listing, and are not defects.
• Condition grades. Excellent: minimal signs of age or wear. Very Good: minor age-related imperfections. Good: visible wear consistent with age and use. Fair: significant wear but structurally sound.
• Photos and color. We photograph every piece ourselves under even studio light. Colors, lens tints and textures can still look slightly different in person because of screen settings, daylight and viewing angle. This does not affect your rights if a piece does not match its description.
• Measurements. All measurements are taken by hand and may differ by about 1–2 cm. Vintage sizing can differ from modern sizing, so please check the listed measurements. Returns because of fit or a different look than expected are covered by your 14-day right of withdrawal.

Every piece is authenticated in-house by our team before listing.

4. Orders and contract

1. You add pieces to your bag, enter your details, choose a delivery method and a payment method, and place your order by clicking the order button with an obligation to pay.
2. We email you an automatic confirmation that we have received your order. This is not yet our acceptance.
3. The contract is concluded when we confirm that your order is being prepared for dispatch.
4. Our pieces are one of a kind and can sell at the same moment elsewhere. If a piece is no longer available, or your payment fails, we may decline your order before accepting it. If you have already paid, we refund you in full without delay.
5. You can buy as a guest; an account is optional.

Our order confirmation email includes links to these terms and to our Returns page, so you have the terms of your purchase on a durable medium.

5. Prices and payment

• Prices are shown in US dollars (USD); you can switch the display to euros (EUR). The amount and currency you will be charged are shown at checkout before you confirm your order.
• Prices are final as shown at checkout; any taxes included in the price are stated on your invoice. Shipping is shown separately at checkout before you pay.
• Import duties and taxes outside the EU are not included, except US import duties on orders up to US$2,500, which we prepay (see Shipping).
• We accept the payment methods shown at checkout. Currently these include major credit and debit cards, PayPal, Apple Pay and Google Pay, and for Polish customers BLIK and Przelewy24, and pay-later options (Klarna, Afterpay, Affirm) where our payment providers offer them. Card details go directly to our payment providers; we never see or store them.
• Your order is processed once payment is authorized.
• If a price is obviously wrong, we contact you before shipping: you can go ahead at the correct price or cancel for a full refund.

When we show a reduced price next to a crossed-out price, we also state the lowest price we charged for that piece in the 30 days before the reduction (“Lowest price in the last 30 days” on the piece’s page).

6. Delivery

• We ship worldwide, except to countries under international sanctions listed on our Shipping page. Orders are dispatched within 1–2 business days and every parcel is tracked from dispatch to delivery.
• Delivery times, costs and customs rules for each country are on our Shipping page, as published when you place your order. Delivery times are estimates.
• Great Britain and the Isle of Man: we ship only orders with an item value of US$185 or more.
• Please give a complete and accurate delivery address.
• Your order travels at our risk until it is delivered to you or to a person you name (other than the carrier).
• Customs declarations state the price you paid.
• Free personal pickup in Wrocław is available for orders with a Polish address.

7. Your right of withdrawal

• You can withdraw from your purchase within 14 days without giving any reason. This applies to every customer, wherever you live.
• The 14 days start on the day you, or a person you name (other than the carrier), receive the piece; for an order delivered in several parcels, on the day the last one arrives.
• To withdraw, send us any clear statement: the return form on our Returns page, an email, or the model withdrawal form. It is enough to send it before the 14 days have passed.
• Send the piece back within 14 days of telling us. You pay the cost of returning it, unless the piece is not as described or we sent the wrong piece.
• We refund the price and the original standard delivery cost within 14 days of receiving your statement, by the payment method you used and at no cost to you. We may wait until the piece is back with us or you have sent proof of postage, whichever comes first. We do not charge restocking fees.
• You may examine a piece as you would in a shop. If it comes back worn, damaged, or without its tags or seal, we may reduce the refund by the loss in value caused; we always contact you with photos first.

Full steps, the return address and the model withdrawal form: Returns.

8. Complaints

• As the seller, we are liable under Polish and EU consumer law if a piece does not conform to the contract, for example if it has a fault we did not disclose or differs from its description. This liability covers a lack of conformity that exists at delivery and becomes apparent within two years of delivery.
• Normal wear described in the listing, and damage caused after delivery by misuse or accident, is not a lack of conformity.
• To complain, use the return form on our Returns page (reason “Not as described”) or email us, describing the problem and, if you can, adding photos.
• We reply to every complaint within 14 days of receiving it.
• Because every piece is one of a kind, a replacement is usually not possible. Depending on the case, we offer a repair, a price reduction or a full refund, as the law provides, and we cover the return postage.
• If a parcel or piece arrives damaged, please tell us within 48 hours of delivery with photos, so we can claim from the carrier quickly. This does not limit your rights.

9. Exchanges

Every piece is one of a kind, so we do not offer exchanges. Please return the piece and place another order.

10. Your account

An account is optional. You create one with your email address and a password in a single form and are signed in straight away. Keep your password private and tell us if you think someone else has used your account. If you forget your password, we email you a reset link that is valid for 24 hours. You can ask us to delete your account at any time from your account details; we email you a link to confirm the request before we delete it. If you do not sign in and place no orders for 36 months, we email you a reminder; if the account stays unused for another 30 days, we delete it. Order records are kept as described in our Privacy Policy.

11. Liability

Nothing in these terms limits or excludes our liability where the law does not allow it, including your statutory rights as a consumer. Otherwise, our liability is limited to the price of the piece, and we are not liable for indirect or consequential losses. We are not liable for delays caused by events beyond our reasonable control, such as natural disasters, government action or carrier strikes; customs delays are not our responsibility unless they result from our error, for example in the customs documents we prepared.

12. Content and trademarks

Photos and texts on this website are ours; please do not copy or use them without our permission. Brand names are trademarks of their owners; we are not affiliated with the houses we carry.

13. Personal data

We process your personal data as described in our Privacy Policy.

14. Disputes and governing law

• These terms are governed by Polish law. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live.
• Please contact us first; most issues are solved quickly by email.
• If we cannot agree, you may bring a claim before the competent court. If you ask, we will take part in out-of-court dispute resolution: in Poland, for example, through the Provincial Inspectorate of Trade Inspection in Wrocław (Wojewódzki Inspektorat Inspekcji Handlowej we Wrocławiu) or a permanent consumer arbitration court; elsewhere in the EU, your European Consumer Centre can help with a cross-border complaint. In Poland, you can also get free advice from a municipal or district consumer ombudsman (rzecznik konsumentów).

15. Changes to these terms

We may update these terms. Changes apply only to orders placed after the updated version is published; your order is governed by the terms in force when you placed it.

16. Contact

Questions about these terms or your order: info@antiqueallureclub.com · +48 733 228 254 · Contact form.

Dmytro Tabachnyi – GWS (Antique Allure), Kobierzycka 10, 52-315 Wrocław, Poland, NIP 7011179414, REGON 527190930.